Shipping policy

Rumi Living offers free worldwide shipping on all orders above AUD$60. Items will be dispatched 2-3 business days after purchase, and may be sent separately to ensure the items are packaged in the safest way possible. Orders are estimated to be delivered within 7-14 business days depending on your location - however delays due to Covid-19 and some bulky/fragile items or items that are made to order can take a little longer.

Tracking numbers will be sent to your email once they have been updated with the courier. If orders aren't collected or need to be "returned to sender" due to insufficient or incorrect information, the responsibility to resolve this lies with the purchaser. Please double check to ensure all details are entered correctly. Once an order is placed, the purchaser has committed to the sale and declares that all information entered (including the shipping address) is correct. It is the purchaser's responsibility to resolve any discrepancies in this place, or in the instance of unclaimed parcels with their local postal/courier service.